Warning: This product contains nicotine which is an addictive substance. It is intended for use by existing smokers above legal age only. Do not use this product to treat any medical condition or habit. Do not use if pregnant, breast-feeding or suffer from any medical condition. Stop use if you show any sensitivity to this product.

Free Shipping on all orders $28 or more! Just select free shipping at check out.
Vapor Up

Shipping and Returns Policy

SHIPPING POLICY

We offer free shipping for all orders of $28.00 or more before tax. Simply select the free shipping option during check out. If the order is less than $28.00, the $5.00 flat rate option only will appear during check out instead. Both options are shipped via USPS First-class mail. For orders weighing more than 15.9 oz., the shipping will be upgraded to USPS Priority mail for free as it exceeds the weight limit for first-class packages. If you require signature confirmation for any package, you will need to call (816)585-6800 to place your order as there is an additional charge.

Orders are shipped Monday-Friday, 10:00 AM – 4:00 PM, and Saturdays, 10:00 AM – 2:00 PM, Central Standard Time (CST). Some holidays are excluded as USPS closes for all major US holidays.

If you provided an email address, your tracking number is included with your shipping confirmation email. Please allow 2-3 business days for the carrier to update the system to show an estimated delivery date.

 

RETURN POLICY

We only return cartridge kits as there is a 30-day money back guarantee on those items. All other products and hardware are non-refundable, However cartridges, e-cigarette batteries and hardware are subject to exchange per warranty policy. The customer is responsible for cost of return shipping. We recommend using USPS as they provide a tracking number for free for packages mailed from a post office via an agent. If our product did not meet your expectations or an exchange is needed, please call (816) 585-6800 so we can further assist you. For more information for warrantied items, please see our FAQ page.

Vapor Up
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307 South 7 Hwy
Blue Springs, MO 64014
816.585.6800
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